Is this Westmere hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Westmere hotel have a swimming pool?

Yes, this Westmere hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Westmere hotel?

Best-rates for the Westmere hotel starts from $124 per night with includes Accessibility, Guest Services, Barbecue/Outdoor Cooking, Kitchen, Air Conditioner, Security/Safety, Fireplace/Heating, Laundry, Wellness Facilities, Child Friendly, Parking, Pool, Wheelchair Accessible, Balcony/Terrace, Business Services, Bedding/Linens, Internet, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Westmere hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Westmere hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Westmere hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Westmere hotel?

Based on the information reported by the owner or manager, the Westmere hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Westmere hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Tru By Hilton Albany Crossgates Mall | Hotel in Albany

8.6 (1001 Reviews) | 1 Bathroom

Westmere Hotel | Tru By Hilton Albany Crossgates Mall

Hotel in Westmere, Albany

Pet-friendly hotel with free breakfast connected to a shopping center in Albany
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Housekeeping is available on request.
Tru By Hilton Albany Crossgates Mall offers 96 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers.

This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Guest Services

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathtub or shower

Towels

Eco-friendly toiletries

Toothbrush and toothpaste (on request)

Private bathroom

Bedroom

Heating (climate-controlled)

Bed sheets

Air conditioning (climate-controlled)

Free cribs/infant beds

Premium bedding

Blackout drapes/curtains

Iron/ironing board

LED light bulbs

Recycling

Free local calls

Phone

Breakfast

Free reception (select days)

Coffee/tea in common area(s)

Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Microwave

Parking

Wheelchair-accessible parking and van parking available

Free self parking on site

Accessibility

Phone accessibility kit

Wheelchair-accessible business center

Elevator

Wheelchair-accessible van parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Wheelchair-accessible fitness center

Stair-free path to entrance

Wheelchair-accessible parking

6 on-site accessible parking spaces

Wheelchair accessible (may have limitations)

Elevator door width (inches): 42

Well-lit path to entrance

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Activities

Ski area

Cross-country skiing

Downhill skiing

Ski runs

Bicycle rentals

Mountain biking

Skiing

Snowboarding

Hiking/biking trails

Ski lifts

Horse riding

Billiards/pool table

Fitness center

Indoor pool

Entertainment

Smart TV

Digital channels

Premium channels

General

24-hour business center

Computer station

Meeting rooms

Elevator

Water dispenser

Vending machine

Banquet hall

English

Shared microwave

TV in lobby

Smoke-free property

Fireplace in lobby

Guest Services

Snack bar/deli

Free cribs/infant beds

Microwave

Laundry facilities

Indoor pool

Luggage storage

Dry cleaning service

Housekeeping (on request)

24-hour front desk

Laundry facilities

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Outdoor furniture

BBQ grill(s)

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Pet fee: usd 75 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of usd 75 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges onsite parties or group events are strictly prohibited safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Patricia

Jan 13, 2026 09:33:24 PM

Review Score: 10

Summary: Everything was great!

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed Room Size: 231 square feet m² 1 King Bed	General Square meters - 21, Number of living rooms 0, Outdoor spaces not available, Number of bedrooms - 0, Ping - 6, Square feet - 231, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Accessible, Bathtub Room Size: 231 square feet m² 1 King Bed	General Square meters - 21, Number of living rooms 0, Number of bedrooms - 0, Bathroom grab bars, Ping - 6, Square feet - 231, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, Accessible, Bathtub (Hearing) Room Size: 369 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 369, Number of bedrooms - 0, Visual fire alarm, Vibrating pillow alarm, Pets not allowed, Bed count minimum 1, Square meters - 34, Bed count maximum 1, Ping - 10
Room, 1 King Bed, Accessible (Hearing) Room Size: 231 square feet m² 1 King Bed	General Square meters - 21, Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Square feet - 231, Vibrating pillow alarm, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, Accessible (Roll-In Shower) Room Size: 399 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Roll-in shower width (inches) - 50, Roll-in shower width (centimeters) - 127, Ping - 11, Pets not allowed, Square meters - 37, Square feet - 399, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds, Accessible (Hearing) Room Size: 399 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Ping - 11, Vibrating pillow alarm, Pets not allowed, Square meters - 37, Square feet - 399, Bed count minimum 2, Bed count maximum 2