Is this Oaks Mackay Rivermarque Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Oaks Mackay Rivermarque Hotel?

Check-in time for Oaks Mackay Rivermarque Hotel starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Oaks Mackay Rivermarque Hotel have a swimming pool?

Yes, this Oaks Mackay Rivermarque Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Oaks Mackay Rivermarque Hotel?

Best-rates for the Oaks Mackay Rivermarque Hotel starts from $140 per night with includes Accessibility, Bar, Hot Tub, Wheelchair Accessible, Child Friendly, Air Conditioner, Bedding/Linens, Wellness Facilities, Restaurant, Toiletries, Laundry, Pool, TV, Security/Safety, Guest Services, Breakfast, Internet, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Oaks Mackay Rivermarque Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Oaks Mackay Rivermarque Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Oaks Mackay Rivermarque Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Oaks Mackay Rivermarque Hotel?

Based on the information reported by the owner or manager, the Oaks Mackay Rivermarque Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Oaks Mackay Rivermarque Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Oaks Mackay Rivermarque Hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Oaks Mackay Rivermarque Hotel | Hotel in Mackay

| 8.2 (549 Reviews) | 1 Bathroom

Mackay Hotel | Oaks Mackay Rivermarque Hotel

Hotel in Mackay

Hotel in Mackay with a fitness center and a coffee shop
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite.
Change of towels is available on request.
Oaks Mackay Rivermarque Hotel offers 71 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Policies

Check-in

Check-in start time: 2 pm; check-in end time: 10:30 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10 am express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for aud 59.0 per night. cribs (infant beds) are available for aud 20 per night.

Payment Policy

Fee for cooked-to-order breakfast: approximately aud 25 to 30 for adults, and aud 10 to 20 for children secured self parking fee: aud 5.00 per day crib (infant bed) fee: aud 20 per night rollaway bed fee: aud 59.0 per night credit card charges are subject to a surcharge of 1.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

david

Aug 19, 2025 10:14:20 AM

Review Score: 4

Summary: Internet not working in our room and staff don’t care, told that was normal after trying to connect, 2 visits to reception as room phone didn’t work either, staff didn’t care that it wasn’t working, no offer for compensation, didn’t care they I was going to leave a bad review, other wise room was good

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