Oaks Mackay Rivermarque Hotel | Hotel in Mackay

| 8.2 (549 Reviews) |  1 Bathroom
Mackay Hotel | Oaks Mackay Rivermarque Hotel

Hotel in Mackay

Hotel in Mackay with a fitness center and a coffee shop
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite.
Change of towels is available on request.
Oaks Mackay Rivermarque Hotel offers 71 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.


An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Policies

Check-in
Check-in start time: 2 pm; check-in end time: 10:30 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10 am express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for aud 59.0 per night. cribs (infant beds) are available for aud 20 per night.
Payment Policy
Fee for cooked-to-order breakfast: approximately aud 25 to 30 for adults, and aud 10 to 20 for children secured self parking fee: aud 5.00 per day crib (infant bed) fee: aud 20 per night rollaway bed fee: aud 59.0 per night credit card charges are subject to a surcharge of 1.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

david
Aug 19, 2025 10:14:20 AM
Review Score:   4
Summary: Internet not working in our room and staff don’t care, told that was normal after trying to connect, 2 visits to reception as room phone didn’t work either, staff didn’t care that it wasn’t working, no offer for compensation, didn’t care they I was going to leave a bad review, other wise room was good
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