Is this Townsville hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Townsville hotel?

Check-in time for Townsville hotel starts counting from 12:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Townsville hotel have a swimming pool?

Yes, this Townsville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Townsville hotel?

Best-rates for the Townsville hotel starts from $110 per night with includes Pool, View, Sports/Activities, Pet Friendly, Balcony/Terrace, Guest Services, Breakfast, Hot Tub, Air Conditioner, Ocean View, Security/Safety, Child Friendly, Restaurant, Entertainment, Barbecue/Outdoor Cooking, Parking, Wheelchair Accessible, Oceanfront, Accessibility, Wellness Facilities, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Townsville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Townsville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Townsville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Townsville hotel?

Based on the information reported by the owner or manager, the Townsville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Townsville hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Townsville hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

City Oasis Inn Townsville, SureStay Collection by BW | Hotel in Townsville

| 8.1 (490 Reviews) | Pet Friendly 14 Bathrooms 55 Guests

Townsville Hotel | City Oasis Inn Townsville, SureStay Collection by BW

Hotel in Townsville

Located in Townsville city center, City Oasis Inn offers free Wi-Fi and air-conditioned rooms with a TV. The tropical landscaped gardens feature a lagoon-style pool, a heated spa pool, a waterfall and a children's pool. Reef HQ Aquarium and The Strand are a 15-minute walk each from City Oasis. Magnetic Island Ferry Terminal is 0.9 mi away. Townsville Airport is only 13 minutes’ drive from the hotel. Each room includes a private bathroom, ceiling fans, tea/coffee making facilities and a refrigerator. Ironing facilities are provided. Some rooms have car parking directly outside. The Standard Double Room - Pet Friendly can only accommodate pets with prior request. Sidewalk Cafe and Bar offers a relaxed atmosphere with both indoor and al fresco dining. The Cafe is open Monday to Friday for breakfast from 7am - 11am. Closed on Weekends and Public holidays. BBQ facilities and room service are also available. Guest laundry facilities are available, along with same-day dry cleaning. There is also a children's playground.

City Oasis Inn Townsville, SureStay Collection by BW is located in Townsville.

This 60 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Ocean View, Security/Safety, and several others. This is a 4 star rated property and has over 490 reviews with the average score of 8.1 . Coming to Townsville and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 60 Bedrooms Hotel if you want to learn more about this place in Townsville. These details are authentic, as they are provided by our partner, booking.com.

This City Oasis Inn Townsville, SureStay Collection by BW in Townsville is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “City Oasis Inn Townsville, SureStay Collection by BW”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

Sports/Activities

Wellness Facilities

Restaurant

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Special diet meals (on request)

Wine/Champagne

Coffee house on site

Kids' meals

Parking

Parking on site

Parking

Private Parking

Free parking

Accessible parking

Activities

Hiking

Hot tub/Jacuzzi

Golf course (within 2 miles)

Entertainment

Outdoor play equipment for kids

General

Facilities for disabled guests

Wifi in all areas

Family rooms

Smoke-free property

Hypoallergenic room available

Non-smoking rooms

Air conditioning

Soundproof rooms

Safe

Pet friendly

Guest Services

Ironing service

Concierge

Fax/Photocopying

Laundry

Baggage storage

Tour desk

Dry cleaning

Invoice provided

Internet

Free Wifi

Internet

Wifi

Outdoors

Outdoor pool

BBQ facilities

Picnic area

Outdoor pool (year-round)

Garden

Outdoor furniture

Security/Safety

Fire extinguishers

Key access

Smoke alarms

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Physical distancing in dining areas

Food can be delivered to guest accommodation

Delivered food covered securely

Staff follow all safety protocols as directed by local authorities

Cashless payment available

Physical distancing rules followed

Contactless check-in/out

Spa

Fenced pool

Saltwater pool

Swimming pool

Shallow end

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are allowed and charges may apply.

Please note city oasis inn does not offer 24-hour check-in and may need to contact you to arrange check-in. please let the property know your expected arrival time and mobile phone number in advance. you can use the special requests box when booking, or contact the property using the contact details found on the booking confirmation, you can request your preferred bedding configuration in the special request box at the time of booking. please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability, please note that only the 'standard double room - pet friendly' can accommodate pets, and only upon prior request. for further information please contact the property in advance, using the contact details found on the booking confirmation.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.33

Location:

8.86

Staff:

9.21

Facilities:

8.5

Comfort:

8.74

Cleanliness:

8.81

Anthony

Aug 28, 2025 07:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Solo Traveller

Travel Purpose: business

Positive: Peaceful and quiet. Exactly what I needed, for my business trip.

Negative: Parking occasionally became an issue, but parking on the Main Street was possible for me as I had left for work by the time charges came into effect.

Summary: Everything and more for what I needed.

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Room Room Type: Double Room Size: 26 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels Media & Technology Flat-screen TV, Radio, TV General Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof Services Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Executive Kitchenette Room Type: Double Room Size: 29 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels Media & Technology Flat-screen TV, Radio, TV General Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof Services Wake-up service/Alarm clock Kitchen Electric kettle, Stovetop, Kitchen, Kitchenette, Microwave, Toaster, Refrigerator, Dining table, Kitchenware Living Area Sitting area, Desk, Dining area Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Family Two-Bedroom with Kitchenette Room Type: Family Room Size: 53 m² 2 Queen bed(s) Bed 2 Twin bed(s) Bed 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels Media & Technology Flat-screen TV, Radio, TV General Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof Services Wake-up service/Alarm clock Kitchen Electric kettle, Stovetop, Kitchen, Kitchenette, Microwave, Toaster, Refrigerator, Dining table, Kitchenware Living Area Sitting area, Desk Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Standard Double Room Room Type: Double Room Size: 10 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels Media & Technology Flat-screen TV, TV General Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof Services Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Standard Twin Room Room Type: Twin Room Size: 10 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels Media & Technology Flat-screen TV, TV General Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof Services Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Family Room with Bathroom Room Type: Family Room Size: 28 m² 1 Bunk bed Bed 2 Queen bed(s) Bed 1 Full bed(s) Bed 2 Bunk bed Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels Media & Technology Flat-screen TV, TV General Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof Services Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Standard Double Room - Pet Friendly Room Type: Double Room Size: 12 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels Media & Technology Flat-screen TV, TV General Tile/Marble floor, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof Services Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only, Entire unit located on ground floor Room Amenities Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Executive Twin Room Room Type: Twin Room Size: 26 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels Media & Technology Flat-screen TV, Radio, TV General Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof Services Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Loft Room Type: Apartment 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels Media & Technology Flat-screen TV, TV General Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof Services Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Deluxe Family Room Room Type: Family 1 Bunk bed Bed 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels Media & Technology Flat-screen TV, TV General Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof Services Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Linens, Wardrobe or closet, Alarm clock Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Standard Family Room Room Type: Family 1 Full bed(s) Bed 1 Bunk bed Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels Media & Technology Flat-screen TV, TV General Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof Services Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Family Room Room Type: Family 1 Full bed(s) Bed 2 Bunk bed Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels Media & Technology Flat-screen TV, TV General Carpeted, Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof Services Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Two-Bedroom House Room Type: Vacation Home 2 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels Media & Technology Flat-screen TV, TV General Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof Services Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Sitting area, Desk Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Three-Bedroom Apartment Room Type: Apartment 1 Twin bed(s) Bed 1 Queen bed(s) Bed 2 Twin bed(s) Bed 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels Media & Technology Flat-screen TV, TV General Trash cans, Ironing facilities, Iron, Air conditioning, Smoke Alarm, Fan, Soundproof Services Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation

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City Oasis Inn Townsville, SureStay Collection by BW | Hotel in Townsville

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Hotel in Townsville

Amenities

Facility Overview

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